Shipping & Returns

Shipping

We ship across Canada and internationally. Every order is securely packaged to protect luxury items during transit. Once your order ships, tracking information will be provided so you can follow your package every step of the way. Delivery times vary depending on your destination and the shipping service selected at checkout. Customers are responsible for any applicable customs duties, taxes, or import charges for international orders.

Returns

Returns are accepted only if approved in accordance with our return policy. Items must be returned in the same condition in which they were received, including all original packaging and inclusions where applicable. Please contact us before returning any item so we can guide you through the process. Authenticity disputes are handled individually and professionally, and we ask that customers provide written documentation from a recognized authentication service when applicable.

Damaged Packages

If an item arrives damaged, please contact us within 48 hours of receiving your order. Include clear photographs of both the packaging and the item so we can assess the situation and work toward a resolution promptly.

Customer Support

Our team is available to answer questions before and after your purchase. Whether you need additional photographs, measurements, condition details, or assistance with your order, we are here to help. Please do not hesitate to reach out.